Privacy Policy

Last Updated: 2 October 2023

1. Introduction

Welcome to Signature, a subsidiary of Mearto, where we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

2. Information We Collect

We collect the following types of information from our customers:

  • Name: We collect your name to personalize your experience and to address you appropriately.

  • Email Address: We collect your email address to communicate with you, send updates and provide customer support.

  • Artwork Information: We collect information about your artworks for the purpose of art authentication research. This may include details about the materials, dimensions, provenance and other relevant data.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Art Authentication Research: We use the artwork information you provide to conduct research and provide authentication services.

  • Communication: We use your email address to communicate with you, send updates and respond to your inquiries.

  • Improvement of Services: We may use aggregated and anonymized data to improve our services.

4. Data Security

We take the security of your data seriously. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure or alteration. Please note that while we take every reasonable precaution to protect your data, no method of data transmission over the internet is entirely secure.

5. Third-Party Payment Processing

We do not collect or store sensitive payment data. Payment for our services is processed through PayPal invoicing or bank transfer. Please refer to PayPal's Privacy Policy for information about how they handle your payment data.

6. Sharing Your Information

We do not share or sell your personal information with any third parties, except as required by law.

7. Cookies and Analytics

We may use cookies and similar technologies to collect information about your use of our website. This helps us improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

8. Your Rights Regarding Your Data

As a user of Signature's services, you have certain rights concerning your personal information. These rights include:

a. Right to Access: You have the right to request access to the personal information we hold about you. Upon request, we will provide you with a copy of your data within a reasonable timeframe.

b. Right to Rectification: If the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

c. Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information in certain circumstances. We will comply with such requests unless there are legitimate reasons for us to retain the data, as required by law.

d. Right to Object: You have the right to object to the processing of your personal information for certain purposes, including direct marketing.

To exercise any of these rights or if you have any questions about your rights or how we handle your data, please contact us at info@authenticate-art.com. We will respond to your request or inquiry promptly and in accordance with applicable data protection laws.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a revised Privacy Policy on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at info@authenticate-art.com.